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home : news : local news August 21, 2017

Riverview has 'latest and greatest'
Times photo by Betsy ReasonBrian Peters (left), director of Riverview Healthís pharmacy, leads a tour of the department, which stores about $1 million in drugs, including all of the hospitalís controlled substances, from cough medicine and codeine to Percocet. Read more about the hospital tour in Betsy Reasonís column in todayís edition of The Times.
Times photo by Betsy Reason

Brian Peters (left), director of Riverview Healthís pharmacy, leads a tour of the department, which stores about $1 million in drugs, including all of the hospitalís controlled substances, from cough medicine and codeine to Percocet. Read more about the hospital tour in Betsy Reasonís column in todayís edition of The Times.
By Betsy Reason

Riverview Health has a new gift shop, a new Starbucks Coffee shop and a new MRI building on the hospital's west end.

The facility has plans to renovate its morgue and add a coroner's office, to renovate its inpatient rehab and add a gym, and to renovate and expand its Outpatient Infusion Center, where medication is administered intraveneously. Riverview will update its transitional care unit, which helps patients make a safe recovery from hospital to home, and update its cafeteria and expand the main hospital in Noblesville.

Riverview's new 108,000-square-foot seven-story hospital in Westfield, at the corner of Ind. 32 and U.S. 31, will include inpatient beds, three surgery suites and an emergency room, and is expected to open later this year.

These are just a few of the great things happening at Riverview Health, said Seth Warren, who was named Riverview Health CEO 16 months ago. He delivered the State of Health in Hamilton County at Thursday's Noblesville Chamber of Commerce luncheon at Mustard Seed Gardens.

"We have a lot going on, a lot of growth going on," Warren said.

The new gift shop and coffee shop, both already open, "improve patient experience." The MRI building, which has "the latest and greatest," opens in September.

Riverview's biggest project over the past year has been its new computer system, with Epic software, which allows patients to access their own medical records and to have results at their fingertips, with MyChart patient portal.

"We continue to grow, continue to invest in the organization and continue to invest in new services," he said.

Warren showed a rendering of Riverview's Noblesville Outpatient Care Center, planned for the east side of the hospital, on the old Kahlo auto dealership property, former location of Noblesville Farmers Market. He said plans for the center are on hold until they figure out how Riverview traffic pattern flow will fit in with the Federal Hill Commons traffic flow and future Pleasant Street Extension.

He also applauded the 40th anniversary of Riverview Health Foundation, which has donated more than $12 million to the hospital and its services. The Foundation's 25th annual Heartfelt Thanks Golf Outing in June raised money for Riverview's new MRI. Also, he gave mention to the annual Women of Style fashion show, a partnership event with the Foundation and Riverview Health \Auxiliary, on Sept. 14 at Carmel's Ritz Charles.

The hospital has been serving Hamilton County since 1909; its founder was Dr. Samuel Harrell, who built the Harrell Hospital and Sanitorium, which was renamed Hamilton County Hospital in 1914. A new hospital opened in 1951, with it being renamed in 1952 to Riverview Hospital, paying homage to its location along White River. Riverview Hospital changed its name to Riverview Health in 2014, recognizing "that we're more than just a hospital," Warren said. "We're a full healthcare provider."

Riverview is a 156-bed hospital but also offers physician offices, an offsite locations and outpatient services. Riverview has 25 different locations and affilations with 25 different nursing homes, plus transitional care unit, rehabilitation unit, two fitness centers, manage health patients, home health agency, and employee services.

Annually, Riverview cares for about 25,000 patients in its emergency room, delivers 650 babies, has 5,000 inpatient admissions, 200,000 outpatient visits and more than 250,000 physician visits.

Warren calls Riverview "a very busy facility but manageable-size facility. "Some of the larger hospitals certainly see more patients and do more in a given year, but we like to think we do it in a much more approachable size."

He said, "Very often, people don't recognize that, as a county hospital, they think of us as not having access to the latest and greatest." That is the contrary. "I can tell you we invest heavily in technology....We have the same technology that bigger places have."

Another advantage at Riverview is that employees engage with patients one on one.

Riverview is owned by the county and overseen by the three county commissioners, Steve Dillinger, Christine Altman and Mark Heirbrandt, who appoint a seven-member board.

Riverview doesn't receive any tax money from the county and is dependent on its own financials. However, it still provides $15 million in charity care annually and serves the county morgue.. Riverview also provides athletic training services for Noblesville, Westfield, Hamilton Heights, Sheridan and Clinton Central schools, and provides school nurses for four schools, and clinics for Westfield and Noblesvlle schools and this year has 10 high school interns rotating from Noblesville Schools.

Warren also shared an awesome statistic: Hamilton County ranks No. 1 of 92 Indiana counties for health care.

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