The Times photo by Betsy ReasonStephen Freeman, education coordinator for Riverview’s Emergency Medical Service, leads a tour of the hospital’s Emergency Room.
The Times photo by Betsy Reason

Stephen Freeman, education coordinator for Riverview’s Emergency Medical Service, leads a tour of the hospital’s Emergency Room.
Being one of the many guests at Thursday's Noblesville Chamber of Commerce luncheon, I was fortunate to be invited to Riverview Health's behind-the-scenes hospital tour.

Seth Warren, Riverview's CEO, was guest speaker at the luncheon with a crowd that filled the old barn-turned-catering hall at Mustard Seed Gardens in Noblesville.

Guests devoured a lunch catered by Matteo's Ristorante Italiano on the Square, then listened intently as Warren delivered the annual Riverview State of Health in Hamilton County.

Following, the luncheon, guests with tickets gathered in the lobby of Riverview's Women's Pavilion, which focuses on growing services to support women, and children being born.

Megan Wiles, executive director of Riverview Health Foundation, which celebrated its 40th anniversary in 2016, led my tour group through the 156-bed county hospital in Noblesville. She drew attention to a portrait on the wall of the late Dr. Malcolm Bray and his wife, Mary Bray, who had a long heritage of service and giving to Riverview Health.

We paused to gaze at a large, beautiful painting of a boy and his dog walking along the banks of the White River, by well-known Indiana artist, the late Floyd D. Hopper. The painting, under light, spanned the length of the wall.

We also relished in the ambiance of the soothing sounds of a player piano in an atrium and lounge area near the new Starbucks Coffee shop.

As we passed by the new MRI building wing, which was under construction and opens in September on the hospital's west end, we could smell the fresh, new paint.

Cicero's Ron Reitenour led a tour of the hospital laboratory, where patient medical tests, which all are bar-coded, are processed 24/7 365 days a year, and where tests determine actual resistance to antibiotics and other drugs, specific to the patient. "We're very proud of what we have here. We're continually looking to bring in new technology," said Reitenour, coordinator for Riverview's Microbiology department.

Next stop was the hospital pharmacy where Riverview stores just shy of $1 million in drugs. It's where the hospital stores all of its controlled substances, from cough medicine and codeine to Percocet.

It's also where a tiny refrigerator, with three different monitoring systems, holds $80,000 worth of vaccines. Brian Peters, director of Riverview's pharmacy, said the facility is on the cusp of receiving 20,000 influenza vaccines doses that will be distributed to the community.

Security is card-keyed access doors, panic buttons and bullet-resistance glass, and not even security guards can easily walk through the doors. Peters said Indiana is No. 1 in the nation for pharmacy robberies.

The pharmacy also has a sterile-compounding area for drugs, and it uses barcode scans to make sure every drug is in the correct tray. He directed us to the pharmacy resident and student office, saying it's unusual for a hospital of this size to have a residency program, of which he is proud. On a given day, two pharmacists work in the pharmacy, with three pharmacists stationed on the floors, working side-by-side with nurses and doctors.

Stephen Freeman, education coordinator for Riverview's Emergency Medical Service, led a tour of the hospital's Emergency Room. The tour also included patient rooms and some other departments. Thanks Riverview for opening your doors. I look forward to future tours and seeing exciting additions to come.

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