Fishers Event Center Creates Inclusivity Initiatives

On the heels of a successful opening and big events including Turnpike Troubadours, Alabama, Cirque du Soleil and the upcoming Pro Volleyball Federation All-Star Match, the Fishers Event Center continues to fill the calendar with big shows and sporting events. The new ultra-modern, 7,500-seat entertainment venue is committed to ensuring a welcoming experience for all individuals, and is proud to feature several inclusivity initiatives available to guests.

INCLUSIVITY INITIATIVES:

• KultureCity® Certified: Fishers Event Center is a KultureCity certified sensory inclusive venue. The certification process entailed the staff at Fishers Event Center to be trained by leading medical and neurodivergent professionals on how to recognize guests and fans with sensory needs and how to handle a sensory overload situation. KultureCity is the world’s leading nonprofit on sensory accessibility and acceptance.
  • Why it matters: “Empowering communities through inclusion and innovation, Fishers Event Center is aligned with the same visionary spirit at KultureCity and is championing a world where every individual, regardless of ability, is not just accepted but celebrated for their unique contributions to the tapestry of humanity!” Uma Srivastava, Executive Director, KultureCity.
     
• Sensory Kits: For individuals with sensory sensitivities, KultureCity sensory bags are available at the Guest Services Center (Section 109). Each bag contains items to help calm, relax and manage sensory overload, and include comfortable noise-cancelling headphones, sunglasses, fidget tools, a visual feeling thermometer and a KultureCity VIP lanyard to help the staff easily identify a guest.
   
• Universal Changing Table: A universal changing table, which accommodates individuals of all ages, sizes and levels of mobility, is available in the second level family restroom near Section 219. The adjustable height feature ensures comfort and convenience for everyone who needs it.
  • Why it matters: Providing a universal changing table improves the accessibility and dignity for individuals who need assistance with personal care allowing guests to stay and enjoy the full duration of events.
     
• Sensory Room Presented by DAMAR®: Open to fans, guests, and customers with sensory sensitivities, and located in the Guest Services Center at Section 109. The sensory room is open for all events at the Event Center from the time gates open through the end of the event.
  • Why it matters: Guests may require a safe and calming environment to provide comfort and support to individuals who are overwhelmed. A space to decompress, self-regulate and regain confidence before returning to their activities. Sensory accessible and inclusive for adults and children who may benefit from a calming and supportive environment.   
  • Important features:
    • Patented Air Walls – innovative sensory walls with gentle air looping offering a soothing visual engaging experience.
    • Tactile Manipulation Panels encourage inspiration and focus, support fine motor skills all while reducing anxiety.
    • Custom Designed Wood Texture Panel natural grounding element to the space, textures and patterns offer a calming sensory input that offer relaxation and mindfulness. Offers a grounding, natural tactile experience.
    • Comfortable seating provides a safe comfortable space to relax, rest secure and accommodating.
       
• Mother’s Room Presented by IKEA®: The Mother’s Room provides privacy and convenience to support parents. Equipped with a TV, a baby changing table, a cozy nursing chair and books, this space offers a peaceful and private environment for nursing, changing, and bonding with children during events. Check in with the Guest Services Center located near Section 109 to access.
   
• Other ADA accommodations:
  • Convenient accessible parking spaces and drop-off locations are available. ADA dropoff is located in the West and East VIP Lots. Look for signage indicating ADA Dropoff upon arriving at Fishers Event Center.
  • All entrances are fully ADA accessible.
  • Accessible seating is available for all events, ensuring that people with mobility impairments have equal access and comfort. Accessible seating can be conveniently purchased online through Ticketmaster or in person.
  • Passenger elevators are accessible to guests with limited mobility, with priority usage provided to these individuals. The elevators are easy to find, located by Section 111 near the Community Health Network Entrance.
  • Wheelchair assistance is readily available at the Event Center for guests with mobility impairments. The service is offered on a first-come, first-serve basis.
  • An assistive listening system enhances the experience for guests with hearing impairments. Real-time captions and assistive listening are available for public announcements, with devices available at Guest Services. Closed captioning will be available for all relevant content during events.
  • Interpreting services are available for guests who require them. This service is available by request of Guest Services in advance.
  • All restrooms are ADA accessible and equipped with a baby changing table. Family restrooms are available as well.
  • The Fishers Event Center welcomes certified, leashed service animals, in accordance with ADA laws, allowing individuals with disabilities to bring their service animals for assistance during their visit.

For questions or assistance with ADA accommodations, the Guest Services team available at [email protected]. For more information, visit Fishers Event Center Accessibility Guide