County Named Digital Counties Survey Winner

Hamilton County has been named one of the top digital counties in the nation by the Center for Digital Government and Government Technology magazine as part of the 2025 Digital Counties Survey, conducted in partnership with the National Association of Counties.

Hamilton County ranked 6th nationwide among counties with a population between 250,000 and 499,999, recognized for its leadership in innovation, cybersecurity, and resident-focused digital services.

“This award is a reflection of our team’s commitment to building smarter, more secure, and more responsive digital government services,” says Chris Mertens, Director of Information Systems Services for Hamilton County. “We’re proud to be part of a county that values innovation and puts technology to work for its residents.”

Mertens attended the NACo Conference in Philadelphia where he accepted the award this weekend. The annual survey honors counties that align digital tools with strategic priorities, modernize systems, and embrace emerging technologies—including AI—to better serve their communities.

“Hamilton County is proud to be recognized among the most forward-thinking counties in the country,” adds Hamilton County Commissioner Mark Heirbrandt. “This award highlights the proactive investments we’ve made in technology to improve service delivery and protect our systems and data.”

The survey also highlighted key trends driving county innovation in 2025, including cybersecurity, AI, customer experience, data transparency, and long-term IT workforce development.

To see the full list of winners, visit https://www.govtech.com/digitalcounties2025.